Each manufacturer offers their own, unique core return policy. Unless prior authorization from Air Power is received, all cores must be of like part numbers and must be in repairable condition. We are unable to accept unrepairable cores.
Contact Air Power at firstname.lastname@example.org to request a Core RMA number. Clearly label the Core RMA number on the outside of box and reference the Core RMA number on paperwork inside the box. All Cores must be received within 90 days of the original purchase date. Certain Hartzell Engine Technologies (HET) products are required to have the core returned within 30 days or a 25% reduction in core credit will be withheld. This is due to HET restrictions imposed on distributors.
Cores must be complete and cannot be disassembled. Units that are corroded or cannot be overhauled for any reason will be classified as scrap. The customer will be responsible for all fees assessed by the manufacturer for substandard or unlike cores. These fees will be withheld from the core refund along with an explanation of charges provided by Air Power. At no time will the fees exceed the stated core value.
To expedite processing, once the core return is shipped it is recommended that you email email@example.com the Core RMA and shipment tracking numbers. Core refunds will be processed after inspection by the original manufacturer and manufacturer credit is received by Air Power.